If you thought that hotel guests will be amazed by extensive list of paid channels and free breakfast, you are wrong. Modern day hotel guests look for free Wifi as the number one priority while selecting a hotel. All they want is fast and secure Wireless internet connection. A study conducted by Forrester Research concludes that nearly 94% of the respondents agree that high quality wifi throughout the hotels is the top priority on their wish list. In this connection, the statement of Kristine Rose, VP of Hyatt brand of hotels is worth recording. According to him, internet connectivity has long moved away from the lost of amenities and has become an integral part of the lives of travels. It has become the basic expectation of the any traveler.
Today wifi has become a critical service and it is just as essential as electricity. Even a small hotel or resort s forced to provide free wifi to garner the attention of the traveler. Though every hotel has started to provide free wifi for guests, the security issues are still a great concern. Poor wifi services with lack of security features can leave a bad taste among the guests. It can ruin their experience and can lead to poor ratings of your hotel, Moreover it can decrease repeat visitors and can cost the hotel a great deal of bad reputation.
Hotel owners should realize that it is for the well being of the guests that you should improve the speed and security of the wifi system. The guests are the end users and their requirements should drive your Wifi decision. Strive to create a network that is critical of your guest welfare. Some of the security features inclide:
•A firewall
•Profiling
•Role based access control
•IDS/IPS
The performance of the wifi also depends on the capacity. Plan according for best resulrs.
